Parts Advisor

Parts Advisor – Jaguar Land Rover

Aberdeen

Salary including bonus up to £27,400 DOE

44.5 hours per week

Monday to Friday 8.30am to 5.30pm & 1 in2 Saturdays 8.30am to 12.30 pm

Peter Vardy Ltd is a young, innovative, and fast paced, family run company – here to push boundaries to ensure we remain the best at what we do – selling cars. We are leading the revolution to create a future full of ambitious and determined individuals in the automotive industry.

Our Jaguar Land Rover Team in Aberdeen are looking for an experienced Parts Advisor to join the team on full time permanent basis. This is a fantastic opportunity for someone who is passionate about customer service and wants to work with one of the world's most prestigious and technologically advanced car manufacturers and forward-thinking automotive retailers… Land Rover & Peter Vardy.

As a Parts Advisor, you will play a vital role in the daily running of the parts department, communicating effectively between customers and staff to ensure the correct part is supplied in a timely manner. You will be a team player with a commitment to learning and development within the parts department. You must also have the ability to work well on your own and under pressure to deliver an excellent customer experience. Experience of working in a warehouse/Trade’s environment or retail experience dealing with customers internal/external is highly desirable.  

Key Responsibilities:

• Identify and sell parts profitably, helping to achieve or exceed the business plan for the Parts Department.
• Sell parts and receive payment, applying appropriate discount where necessary.
• Ensure all customers are dealt with promptly and courteously.
• Ensure commitments made to customers are delivered in a friendly manner.
• Identify exact details of the parts required, obtaining vehicle details from the customer.
• Load the correct parts, if in stock, or offer to order the parts for the customer
• Locate parts in the appropriate bin location.
• Identify from job cards those parts that need to be ordered in advance of service and repair.
• Source or place orders for parts required.
• Select parts as required for trade and workshop customers.
• Pre-select parts for workshop customers to aid workshop efficiency.
• Process orders (stock, warranty & VOR) in accordance with customer requirements.
• Check deliveries against all orders, log any discrepancies and book parts in and out of stock.
• Check parts invoices to ensure all item invoices are accounted for.

Person Specification:

• Previous experience working in a Parts department is highly desirable
• Excellent customer service skills.
• Ability to build relationships both internally and externally. 
• Excellent communication skills both verbally and written
• Computer literate
• Attention to detail
• Ability to work as part of a busy team and on own initiative

Your Net Better off – the Peter Vardy difference!

• 30 days holiday rising with length of service
• World class training delivered by the PV Academy to enhance your career
• Employee discounts & lease cars options through the PV Cares scheme
• High Flyer Incentives – would you like to win a trip to Vegas?
• Generous Colleague Referral Scheme
• Subsided uniform provided
• Pension & Life Assurance
• Enhanced maternity & paternity leave
• Access to the PV Wellbeing Centre – MOT & In house counselling services
• Colleague events – Family Fun Day, Annual ball, Christmas party - yes we like to have fun!

If you would love to be part of our Peter Vardy family, please APPLY now with an up to date copy of your CV. We look forward to hearing from you soon.

Peter Vardy is an equal opportunities employer. Everyone is welcome here, as long as you have the drive and passion to succeed, then we would love to hear from you.